Field service operations platform

    Run your entire field operation from one headquarters.

    HQFlow connects call intake, scheduling, quoting, job prep, support and fleet tracking — so your office books faster, your crews arrive prepared and nothing falls through the cracks.

    Visits booked today

    18

    Quotes awaiting approval

    7

    Jobs ready for pickup

    12

    Vehicles on the road

    9

    Today's schedule

    9:00 AM · Site visit · Orlando
    11:30 AM · Install · Clermont
    2:00 PM · Estimate · Tampa

    One system

    instead of five spreadsheets

    Minutes

    from phone call to booked visit

    Live

    fleet and job visibility

    Automatic

    customer confirmations

    Everything in one place

    Built for teams that work in the field

    Security integrators, AV installers and service contractors use HQFlow to replace scattered tools with one operating system.

    Guided call intake

    Turn every phone call into a booked site visit in minutes — customer, site, contact and estimator captured in one guided flow.

    Calendar-aware scheduling

    See real estimator availability, booked cities and travel warnings before you confirm. Syncs with Google Calendar and Outlook.

    Quote pipeline

    Track every quote from request to approval with stage timers, overdue alerts and one-click links into your ERP.

    Prep & pickup

    Kanban job prep, shelf locations, printed prep slips and a technician pickup kiosk so crews leave with the right gear.

    Support desk

    Ticket board with callbacks, cosigners, overdue tracking and inbound email/voicemail turned into draft tickets.

    Live fleet map

    Real-time vehicle positions, grouped job-site markers and daily mileage from your telematics provider.

    AI office assistant

    Branded customer confirmations, internal alerts and answers about your operation — written for you, sent from your mailbox.

    TV smart boards

    Wall-mounted operations dashboards keep the whole shop aligned on prep, tickets, RMAs and quotes.

    From first call to final invoice

    01

    Capture

    Calls, emails and web requests land in one intake flow.

    02

    Schedule

    Book the right person, at the right time, in the right city.

    03

    Execute

    Prep, dispatch and track crews and vehicles live.

    04

    Close

    Quotes, completion packages and follow-ups — automated.

    Security & privacy

    Your data stays yours

    Every company on HQFlow is fully isolated. Access is role-based, connections are encrypted, and we never sell or advertise with your data.

    • Tenant-isolated data with role-based access
    • Encrypted connections and stored credentials
    • Audit logs for administrative actions
    • No advertising, no data resale, no AI training on your data

    How HQFlow uses Google

    When a user chooses to connect their Google account, HQFlow requests access to their basic profile, email address and Google Calendar. Calendar access is used only to show availability when booking appointments and to create or update events the user schedules in HQFlow.

    HQFlow's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Users can disconnect at any time.

    Read our Privacy Policy & Terms

    Ready to run a tighter operation?

    See how HQFlow can take your team from scattered tools to one headquarters.

    contact@hqflow.app